1. Interpret information from a thorough investigation;
2. Establish policies and procedures protecting the company from liability, personnel and public relations issues;
3. Improve communications skills used for interviewing;
4. Recognize the causes of accidents and develop effective training to address those issues;
5. Learn to recognize important information and record it;
6. Evaluate damage to vehicles and objects involved in crashes;
7. Accurately review reports from law enforcement and insurance agencies for liability issues;
8. Learn how to take usable photographs of accident sites;
9. Learn to determine speed from on- and off-road tire marks;
10. Gain the technical ability and confidence to investigate accidents through education and experience.
Control costs through a complete and thorough vehicle accident investigation. Develop skills in loss prevention, data collection and analysis. This course covers:
· Accident Management
- Setting policy and procedures to be followed within the organization;
driver conduct and actions at the scene; and the supervisor's role.
· Cause and Chain of Events of Accidents - When and where did the accident begin; the multiple causes of accidents and driving tactics.
· The Role of Photography in Documentation - Procedures for gathering useful photographs.
· Roadway Evidence
– Skid marks, metal scars, and damage to objects along the path of the
vehicles and how they assist in determination of speeds and directions.
· Vehicle Damage - Contact, induced and other damage present and how to determine what may have caused each.
· Determining Speeds -
How to determine the speed of vehicle from tire marks, critical speeds
of curves, combined speeds, skip and gap skids, drag factors of roadways
and other surfaces, and test skid procedures.
· Recording Information - Gathering measurements and creating field sketches, which will be used as part of the investigative process.
Contact NCTA - (919) 281-2742