1. Prevent / reduce accidents
2. Manage police and media interactions
3. Manage accident investigations effectively:
-documentation and evidence collection
4. Reduce accident-related costs
Introduction and definitions: Learn the three categories of accidents, three levels of accident investigation, and basic accident definitions.
Accident prevention and management: Accident prevention begins with the driver during the first stages of hiring. Explore
procedures for interviewing, screening, and conducting background
checks on driver applicants; driver incentive programs, disciplinary
policies and procedures; fatigue and hours of service regulations;
company training programs; as well as the role of fleet maintenance in
Managing the police and media: Understand
the need to develop relationships with law enforcement organizations,
as well as the benefits of a good media relations policy.
Reading and interpreting police accident reports:
All states have an accident report form, but very few if any have the
identical reporting procedures. Investigate and understand the coding
and notations on accident reports.
Data collection at the accident scene: Develop
necessary tools to utilize based on the depth of the investigation
required; recording evidence and identifying primary vs. secondary
evidence; proper photographic documentation of the scene.
Locating and interviewing witnesses: Learn basic questions to ask all witnesses and occupants of involved vehicles and to utilize an accident reporting kit.
Speed estimates: Determine
vehicle speed from tire marks, critical speeds of curves, combined
speeds, skip and gap skids, drag factors, and test skid procedures.
Contact NCTA - (919) 281-2742