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NATMI CSME and CDME Certification - Little Rock, AR 311-358

Essentials of FM Management
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Essentials of Fleet Maintenance Management:
Training for the Maintenance Supervisor
(1 Day)

View Course Schedule

This course is the only required course for the Certified Supervisor of
Maintenance/Equipment (CSM/E) and one of two required courses for
the Certified Director of Maintenance/Equipment (CDM/E) designation.


Course Benefits:

  1. Learn to schedule work effectively;
  2. Learn effective information management and use of computer technology in maintenance;
  3. Develop supervision skills to motivate mechanics;
  4. Learn essential preventive maintenance skills;
  5. Learn how to deal with upper management effectively;
  6. Find out how to train mechanics on nearly anything without spending a fortune;
  7. Learn how to present effective meetings and programs; and
  8. Understand the maze of state and federal rules that cover maintenance operations.

Course Description

The program covers topics essential to effective management and administration of fleet maintenance operations.  Students learn how to cut costs through efficient use of personnel, equipment, and technology, while complying with government regulations affecting maintenance operations.

  •         Shop Equipment: equipping for shop safety and compliance and the environment; special tools and equipment.
  •         Maintenance Shopwork Planning and Scheduling: shop administration; improving maintenance cost control.
  •         Preventive Maintenance: administering a preventive maintenance (PM) program; how program is monitored, enforced, revised; related factors in setting up a PM program.
  •         The Functions of Management: the maintenance/equipment manager; the framework of management; running successful shop meetings; quality management systems.
  •         Maintenance Budgeting: tracking costs; calculating Cost Per Mile and Revenue Per Mile; developing a budget.
  •         Computers in Maintenance: why, how and what to computerize; steps in choosing the ideal system; organizing your information management system. 
  •         Federal Regulations Applicable to Maintenance Shops: OSHA, EPA, HazMat, Motor Carrier Safety Assistance Program, compliance and training programs.
  •             Human Resources: managing human resources in both union and non-union shop environments; effectively motivating and developing technicians.
  •         Training: The maintenance supervisor's role in training; principles of adult learning; effective on-the-job training; creating professional development plans for shop staff.
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